Comparison

LTV vs CAC: SaaS Customer Economics

LTV estimates gross profit from a customer over its lifetime. CAC measures the cost to acquire that customer.

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Quick Answer

Use LTV and CAC together to test whether customer acquisition is economically sustainable.

Best for

LTV is best for estimating long-term customer value.

Also compare

CAC is best for measuring sales and marketing efficiency.

Watch out

High LTV does not help if payback is too slow for available cash.

Unit economics screen

If a customer is worth $9,000 in gross profit and costs $3,000 to acquire, LTV:CAC is 3.0x before considering payback timing.

Key Metrics

LTV
CAC
Gross margin
Payback period

Common Mistakes

Using revenue instead of gross profit
Ignoring churn
Blending channels with different economics

Frequently Asked Questions

When should I use LTV vs CAC?

Use LTV and CAC together to test whether customer acquisition is economically sustainable.

Which calculator should I open next?

Start with LTV Calculator, then use the related calculator workflow to validate the result from another angle.

Continue the workflow

Use this guide with the full SaaS Customer Economics Calculators

Return to the hub to compare related calculators, export report workflows, and move into adjacent guide pages.

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