How Can We Help You?
Have questions about a report purchase, suggestions for new formulas, or encountered a calculation issue? Send us a message below.
Direct Support Channels
Our customer success team is dedicated to providing swift answers. For immediate assistance with transaction problems, please quote your Stripe Session ID or Order ID in the message.
Response Times
We operate Monday through Friday, 9:00 AM – 6:00 PM EST. Inquiries are generally processed and answered within 12 to 24 business hours. If you haven't received your purchase email, please review your spam filter or request a copy using this form.
Privacy & GDPR Compliance
Under GDPR, CCPA, and global privacy rules, you have full ownership of your data. You may request a complete export of saved calculations or request a permanent account deletion directly through your personal settings panel on your Dashboard.